Platform Correspondence Management
Every letter arrives already read.
Kritical reads each document as it lands: what it is, what it says, who sent it, and which issues it touches. The whole correspondence becomes one log that is always current, ready long before anyone asks for the record.
The whole record, in one list.
Correspondence Management turns a project's documents into a working index: every file typed, dated, and tagged with the issues it touches. Sort by date and a dispute reads as a chronology.
Nothing depends on how files were named or where they were dropped. The list stays current as new documents arrive, ready for whoever asks for the record next.
Classify
Every letter, filed the way you'd argue it
A construction dispute isn't about emails and attachments. Kritical reads every document and tags it with the topics a claims professional would use: extension of time, prolongation cost, notice of claim, delay in certification. 82 in all, so nothing lands in a miscellaneous pile.
- Topics drawn from how construction claims are prepared, not generic AI tags
- Read and tagged the moment it lands, with no manual prep
- The document that proves your claim is filed under its topic the day it arrives
Summarize
Every letter, read for you
A neutral summary of every document and its attachments, so the whole record can be grasped at a glance rather than opened one file at a time.
- Neutral, with no slant toward any party
- Cover letters and their enclosures read together
- The dates, figures, clauses and commitments kept
Trace
See how it all connects
Every document becomes a node, and every reply, reference and superseding letter becomes a link you can follow across the whole record.
- Relationships extracted automatically, with no manual linking
- Walk a dispute from first notice to final position
- Open any node to the original document and page
Export
Hand over a clean document log
The whole record as a structured register: every document, how Kritical classified it, the metadata it pulled out and its summary.
- One row per document, in structured columns
- Classifications and extractions travel with it
- Ready to share as a spreadsheet