Privacy Policy

Introduction

At Kritical, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our construction contract management platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We collect information that you provide directly to us when you register for an account, create or modify your profile, set preferences, or upload documents to the platform. This includes:

• Personal information such as your name and company details
• Account credentials such as your username and password
• Profile information such as your job title and profile picture
• Content you upload to the platform, including construction correspondence, contracts, and related documents
• Usage data, including information about how you use our platform, such as the features you access, the time spent on the platform, and your interaction patterns

Early Access Program Data Collection

When you sign up for our Early Access Program through our website, we collect additional information to help us tailor our service to your needs:

• Your first and last name
• Your contact information
• Your company name
• Your company size
• Your professional role or title
• Information about document storage solutions you currently use
• Any additional information you choose to provide in the "Other" fields

This information is stored securely in our database and is used specifically to:

• Evaluate your eligibility for the Early Access Program
• Communicate with you about the program and product updates
• Understand our user demographics to improve our product offerings
• Prioritize features based on the needs of our early access participants

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our platform
• Process and complete transactions, and send related information
• Send administrative messages, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Provide customer service and technical support
• Monitor and analyze trends, usage, and activities in connection with our platform to improve user experience
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience on our platform
• Contact you regarding your Early Access Program application and provide updates about the program
• Analyze Early Access Program data to better understand market needs and improve our product roadmap

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Early Access Program data is stored in our secure database with restricted access and is protected by industry-standard encryption protocols. We regularly review our data collection, storage, and processing practices to guard against unauthorized access.

Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us.

For Early Access Program participants, we will retain your information for the duration of the program and for a reasonable period afterward to address any follow-up questions or concerns. You may request deletion of your Early Access Program data at any time by contacting us through our website.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to request access to your personal information, correct or delete it, or request restrictions or object to our processing of it. We will consider all requests and provide our response within the time period stated by applicable law.

Early Access Program participants have the same rights regarding their personal information. You may request to:

• Access the personal information we have about you
• Correct any inaccurate information
• Delete your information from our Early Access Program database
• Restrict or object to our processing of your information
• Receive your information in a structured, commonly used format

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes.